DR
Dipuo R
1 reviews | Active since Feb 2018
15 Dec 2023, 07:44
Unacceptable delay
I ordermu bank card and ir was handed over to DSV on 5th Dec. On the 6th they called to arrange delivery. We agreed that they can Deliver my card on the 7th. I did not receive a call from DSV then Monday the 11, they just sent an SMS to inform me that they couldn't deliver my card and I never heard from this company again. I called my bank to follow up and I was told that my card is still with the courier company to date
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DSV Road's replyOfficial
18 Dec 2023, 08:52Good day We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
DSV Road's reply18 Dec 2023, 08:52
Official
Good day We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management