AB
Ashiveer B

1 reviews | Active since Jul 2023

04 Jun 2025, 13:19

Unable to located standard bank card for delivery

Unable to get confirmation as to the whereabouts of my standard bank card is. their system says out for delivery, but their delivery department cant get hold of the driver. They then contact the Durban branch to inquire, but no response.

0
Replies (2)
DSV Road
DSV Road's reply04 Jun 2025, 14:37
Official
 
Good day ,
 
We sincerely apologize for the level of service that you have received and for the inconvenience caused. 
We have sent your complaint to the relevant team for investigation. 
 
They will be contacting you shortly to resolve your delivery query or attend to your query requirements. 
 
Kind Regards, 
DSV Management 
AB
Ashiveer B's update05 Jun 2025, 07:54
Reviewer Update
Has Someone at DSV bothered to reach out to the driver. How is is possible that a driver is given possession of a BANK CARD and not deliver it?