****ty service at best

****py service at its best.ordered a parcel from MTN on 14 April and was told DSV will deliver it within 5 business days. Been following up with DSV for two weeks, and no delivery been made. Today, 29 April they decide to come, and they use this stinky stupid biometric system, which does not work, and guess what, they have no alternative measure in place to deal with this, except returning with the parcel. Called the head office and newcastle office,to assit with this while driver still around, and all the consultants were very useless.