NS
NADIA S
1 reviews | Active since Mar 2023
10 Mar 2023, 13:32
Train your employees and make sure they can identify themselves
Getting attitude from Driver from the time he walked in... Cancellations followed after I had MNT, Mondo and DSV (Couriers) on call. Mondo sold the contract to me, but tell me to phone MTN. DSV telling me to phone MTN. No one able to assist because there biometrics machine keeps on shutting down and then also getting attitude from driver of DSV as well.
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DSV Road's replyOfficial
10 Mar 2023, 13:53Good day Nadia van Vuuren,
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management
DSV Road's reply10 Mar 2023, 13:53
Official
Good day Nadia van Vuuren,
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management