1 reviews | Active since Feb 2018
Tracking: "out for devilery" then no show!
This is the worst experience I've encountered with a courier service! I tracked the parcel on their site up to "out on delivery". Then nothing gets delivered!? Tried to contact call centre number of times - no success. Eventually got through yesterday by lunch. Agent takes my number and says he will give it to the driver, but by end of day still nothing. This morning I went to the tracking webpage and saw its back at the depo!? What!? Tried to contact them whole day - no joy. Sent them an email... no reply. WHERE IS MY PARCEL!?
Good day,
Please accept our sincere apologies for your experience with DSV and also for the inconvenienced we have caused you.
Please will you provide us with your contact details including your tracking number on this email address *** so we can be able to assist you as soon as possible.
Kind regards,
DSV Management
Good day,
Please accept our sincere apologies for your experience with DSV and also for the inconvenienced we have caused you.
Please will you provide us with your contact details including your tracking number on this email address *** so we can be able to assist you as soon as possible.
Kind regards,
DSV Management