Q
Q
1 reviews | Active since Dec 2022
29 Dec 2022, 15:33
This has been a terrible experience with DSV
This has been a terrible experience with DSV. Its has been 3 weeks and I still do not have my documents. After much call and collaboration and escalations, I still do not have confirmation or any communication with DSV. I would have to resort to legal action as I have been trying to locate my documents for weeks and keep getting put through to *********** individuals. I have lost buyers for my vehicle and now paying insurance for a vehicle that was supposed to be sold weeks ago. I STILL DO NOT HAVE MY PAPERS.
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DSV Road's replyOfficial
29 Dec 2022, 15:43Good day Q,
We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
DSV Road's reply29 Dec 2022, 15:43
Official
Good day Q,
We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management