They delivered my parcel 3 working days after they were supposed to have delivered it

 

Good day , 

 

We sincerely apologize for the level of service that you have received and for the inconvenience caused. 

We have sent your complaint to the relevant team for investigation. 

 

They will be contacting you shortly to resolve your delivery query or attend to your query requirements. 

 

Kind Regards, 

DSV Management