MS
Mohlamme S
1 reviews | Active since Sept 2022
10 Jun 2025, 11:17
There was no communication when the items arrived for delivery on the 1st day
There was no communication when the items arrived for delivery on the 1st day. It took long for service operators to answer phones and in returning call backs.
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Replies (1)
DSV Road's replyOfficial
10 Jun 2025, 12:27Good day ,
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management
DSV Road's reply10 Jun 2025, 12:27
Official
Good day ,
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management