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charlenejcarey C
1 reviews | Active since Jul 2017
08 Dec 2023, 10:31
The worst service I have ever received
DSV doesnt even deserve 1 star. The service is pathetic. My parcel was collected on 4 Dec going from Durban to Jhb and it is 8th Dec and no one can tell me where my parcel is or when it will be delivered.
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Replies (2)
DSV Road's replyOfficial
08 Dec 2023, 10:47Good day
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management
DSV Road's reply08 Dec 2023, 10:47
Official
Good day
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management
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charlenejcarey C's updateReviewer Update
08 Dec 2023, 10:54I will be waiting for your call.
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charlenejcarey C's update08 Dec 2023, 10:54
Reviewer Update
I will be waiting for your call.