Ss
Saajidah saajidah.banda
1 reviews | Active since Sept 2024
13 Sept 2024, 17:25
The worst experience with my delivery as I am not even notified on when I'm expected to receive my parcel
The worst experience with my delivery as I am not even notified on when I'm expected to receive my parcel.The customer assistance is extremely bad because I'm not even being helped properly as I'm not even assured or given notificatiofn about my product delivery.
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Replies (1)0
Replies (1)
DSV Road's replyOfficial
16 Sept 2024, 16:00Good day
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management
DSV Road's reply16 Sept 2024, 16:00
Official
Good day
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management