1 reviews | Active since Sept 2017
The worst delivery company in Durban
I ordered the replacement of my FNB cards on the 29th of August. FNB sent me a sms that the cards were to be delivered by their courier company DSV. 3 weeks later I haven't received anything and have tried to follow up numerous times. When I phone their number it either rings continuously or I get transferred to a useless person. These are my bank cards that I require for my daily use and now my whole life is on hold because of an inefficient delivery company. I do not understand why FNB is even partnering with such a terrible inefficient company. This is costing me money in airtime and inconveniences.
Good day Daniel,
We sincerely apologize for level of service that you have received and for the inconvenience caused.
We have send your complaint to the relevant branch for investigation, you will be receiving a call shortly.
Kind Regards,
DSV Management
Good day Daniel,
We sincerely apologize for level of service that you have received and for the inconvenience caused.
We have send your complaint to the relevant branch for investigation, you will be receiving a call shortly.
Kind Regards,
DSV Management
Good Day Daniel,
Thank you for notifying us about your recent experience with DSV Mounties.
Our Durban branch tried contacting you numerous times but were unsuccessful.
Your card was delivered yesterday as per your request.
We apologise that the experience that you had with us did not meet your expectations.
We value your feedback as this assists us in improving our service delivery to our clients.
Regards
DSV Management
Good Day Daniel,
Thank you for notifying us about your recent experience with DSV Mounties.
Our Durban branch tried contacting you numerous times but were unsuccessful.
Your card was delivered yesterday as per your request.
We apologise that the experience that you had with us did not meet your expectations.
We value your feedback as this assists us in improving our service delivery to our clients.
Regards
DSV Management