JB
Jules B
1 reviews | Active since Dec 2019
24 Dec 2019, 13:09
THE WORST COURIER COMPANY IN SA
Really bad service! The customer service was unhelpful and told me they would call me back, but never did. The driver did not come in the time they said he would. In fact, he never did show up. When I called they told me the driver was on his way back to the depot (without delivering the parcel). This was a horrible experience, and I would not recommend this service to anyone.
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Replies (1)0
Replies (1)DSV Road's replyOfficial
24 Dec 2019, 13:21Good day Jules B,
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query.
Kind Regards,
DSV Management
DSV Road's reply24 Dec 2019, 13:21
Official
Good day Jules B,
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query.
Kind Regards,
DSV Management
