MT
Moloko T
1 reviews | Active since Aug 2013
31 Jan 2023, 08:15
The package that was issued out by the Wesbank on 4 January 2023 was received on 30 January 2023 almost a whole month
The package that was issued out by the Wesbank on 4 January 2023 was received on 30 January 2023 almost a whole month. Package has been in Bloemfontein since the 5th of January 2023 and when I called I was never given an answer as to why it hasn't been delivered. I'm very much disappointed with the level of service from DSV, I will not be using this service in future.
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DSV Road's replyOfficial
31 Jan 2023, 08:18Good day Moloko,
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management
DSV Road's reply31 Jan 2023, 08:18
Official
Good day Moloko,
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management