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Prince M

1 reviews | Active since Aug 2021

29 Dec 2025, 08:40

The most arrogant and Useless Logistics company.

They have been promising to deliver the parcel more than 3 times, every time they ask for delivery times and i give them and they decide to come 3/4 hours outside of the agreed time.

This is a subscription and effectively I am paying for a subscription that is sitting with them, I even offered to fetch my parcel and they are saying No, waht stops them from delivering literally at the Gate steps.

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Replies (2)
DSV Road
DSV Road's reply29 Dec 2025, 08:48
Official
 
Good day
 
We sincerely apologize for the level of service that you have received and for the inconvenience caused. 
We have sent your complaint to the relevant team for investigation. 
 
They will be contacting you shortly to resolve your delivery query or attend to your query requirements. 
 
Kind Regards, 
DSV Management 
PM
Prince M's update30 Dec 2025, 12:06
Reviewer Update
Hi ,

Zanele called and promised that the parcel will be delivered yesterday, further she promised to never stop calling until the parcel is delivered, however the parcel is still not delivered and no communication at all