ML
Mohammed L

1 reviews | Active since May 2011

12 Feb 2015, 15:47

Thanks Bianca

I contacted UTI at 11:50 this morning to track my UNISA study material. I was transferred to Bianca who advised that delivery should take place this afternoon or tomorrow morning. I advised her on the urgency of receiving the package as I have an assignment due on Monday. She took my details and promised to contact me. <br> <br> Bianca contacted me 10 minutes later to confirm that delivery will take place today and also advised on vehicle colour and make which would be making the delivery. At 12:50 I was contacted by the driver who advised that she was outside my place with the package. <br> <br> Unfortunately, I did not get the driver's name, but a big thank you to her and Bianca for their assistance.

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Replies (1)
DSV Road
DSV Road's reply12 Feb 2015, 15:57
Official
Hello molambat,

Thank you for your kind words about Bianca. We are always delighted to hear when one of our employees deliver professional service to our clients. Your compliment has been passed on to the Pietermaritzburg management team.

Kind Regards,
UTi Sun Couriers