TD
Taariq D
1 reviews | Active since Nov 2018
27 Sept 2022, 12:54
THANDOKAZI AT DSV YOU NEED TO BE FAMOUS FOR SUCH BAD PHONE ETHICS
DSV has so rude agents working for them , simple enquiry i was dragged from pillar to post only to get an agent who refused to put her manager on the line and refused to hear me out and dropped the call in my ear yet they are the 3rd party to my service provider who has a relationship between them so this is a bad image and i am cancelling everything to do with DSV and anyone affiliated with them all because of Thandokazi the call centre agent AT DSV............
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Replies (2)TD
Taariq D's updateReviewer Update
27 Sept 2022, 12:56MTN PLEASE MOVE YOUR SERVICE PROVIDER FOR DELIVERIES THANDOKAZI AT DSV WILL MAKE YOU LOOSE ALOT OF BUSINESS TRUST ME AGENTS JUST PUT YOU ON HOLD WITHOUT EVEN TELLING YOU DROP THE CALL WITHOUT EVEN LISTENING TO YOUR CONCERNS WOW
MTN YOU CAN DO BETTER , DSV YOU NEED TO QA YOUR DEPARTMENT ASAP
MTN YOU CAN DO BETTER , DSV YOU NEED TO QA YOUR DEPARTMENT ASAP
TD
Taariq D's update27 Sept 2022, 12:56
Reviewer Update
MTN PLEASE MOVE YOUR SERVICE PROVIDER FOR DELIVERIES THANDOKAZI AT DSV WILL MAKE YOU LOOSE ALOT OF BUSINESS TRUST ME AGENTS JUST PUT YOU ON HOLD WITHOUT EVEN TELLING YOU DROP THE CALL WITHOUT EVEN LISTENING TO YOUR CONCERNS WOW
MTN YOU CAN DO BETTER , DSV YOU NEED TO QA YOUR DEPARTMENT ASAP
MTN YOU CAN DO BETTER , DSV YOU NEED TO QA YOUR DEPARTMENT ASAP
DSV Road's replyOfficial
27 Sept 2022, 13:03Good day Taariq Dawood,
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management
DSV Road's reply27 Sept 2022, 13:03
Official
Good day Taariq Dawood,
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management