Terrible Verification Process Affecting Customer Service

I am so disappointed with DSV, as much as we understand that there is a requirement to verify beyond reasonable doubt that the receiver of the parcel is correct, the process just doesn't work, nor is it practical. I have been waiting for my parcel for too long now. DSV rather give the customer the option in terms of having someone else receive a package on their behalf and indemnify yourselves should anything go wrong. Or give customers the option for weekend delivery. The current process is far too stringent and impractical.