TS
Thato S
1 reviews | Active since Jun 2023
19 Sept 2023, 17:25
Terrible Service from DSV
Terrible service. Been waiting the whole day for my MTN delivery till the end of the day. I called their call centre, apparently their driver couldnt get hold of me, the lies and incompentence are beyond me. I didn't even recieve a call from the so called driver. Something has got to give! The lady who assisted me on the phone was so patient and helpful to reschedule my delivery, thanks to her.
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DSV Road's replyOfficial
20 Sept 2023, 10:26Good day We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
DSV Road's reply20 Sept 2023, 10:26
Official
Good day We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management