Terrible service

I recently ordered a wifi router from MTN. I was told that DSV would deliver it to me. They called me last week to say that it would be delivered yesterday between 14:00 to 16:00. Yesterday at 16:30 after receiving no communication from DSV, I decided to call the call center. I was told by the operator that the parcel would be delivered by 17:15. Needless to say the parcel never arrived and I had no communication from them. This morning I called and was informed that my parcel would now only be delivered Wednesday next week. The level of service and communication from this company is disgusting to say the least. I would never recommend using them to anyone and will continue to tell my story.