AM
Adele M

1 reviews | Active since Dec 2020

03 Oct 2023, 10:28

Terrible service

I don't even know where to begin. Been struggling since the 8th of September to get a card delivered. You always speak to someone else, no records are kept of communication and you need to tell the whole story to the next person. No feedback and no follow-up from their side. Multiple calls and complaints and still no service or feedback. Terrible, terrible service!

0
Replies (1)
DSV Road
DSV Road's reply03 Oct 2023, 10:44
Official
 
Good day  
 
We sincerely apologize for the level of service that you have received and for the inconvenience caused. 
We have sent your complaint to the relevant team for investigation. 
 
They will be contacting you shortly to resolve your delivery query or attend to your query requirements. 
 
Kind Regards, 
DSV Management