ML
Murray L

1 reviews | Active since Feb 2024

23 Feb 2024, 16:02

Terrible Experience!

Ordered a phone online from MTN. One of the worst experiences with online ordering and delivery I have ever had. Do not recommend this service at all.

0
Replies (2)
DSV Road
DSV Road's reply23 Feb 2024, 16:42
Official
Good day  We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation.  They will be contacting you shortly to resolve your delivery query or attend to your query requirements.  Kind Regards, DSV Management 
ML
Murray L's update24 Feb 2024, 16:35
Reviewer Update
But wait it gets better!
Was told that my device would be delivered the following day. Waited for 5 hours for the driver to show up, but never did. Useless!