RB
Raynique B
1 reviews | Active since Apr 2024
05 Apr 2024, 14:59
Terrible delivery service
The DSV delivery service is Unacceptable, Unprofessional and a nightmare to deal with. Their drivers are ****s, they dont even make an effort to contact you, they simply return your parcel and say client missed appointment,but they never called or Sms. You have to keep on rescheduling your parcel delivery this has been going on for two weeks now. Poor service
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DSV Road's replyOfficial
05 Apr 2024, 15:19Good day,
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management
DSV Road's reply05 Apr 2024, 15:19
Official
Good day,
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management