NS
Natasha S

1 reviews | Active since Oct 2013

16 Feb 2015, 13:08

TERRIBLE delivery person!

I received a phone call from *** asking me where I am? After much confusion i eventually gathered that I was speaking to someone from UTi. The person then wanted me to meet him at \dubai center"so that he could give me my parcel there. I explained to him where he had to go and asked him why he does not have a gps? he responded \"" its a stupid company\"". I received 5 phone calls in total"

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Replies (1)
DSV Road
DSV Road's reply16 Feb 2015, 13:42
Official
Hello NatashaS13,

Allow us to apologise for the totally unacceptable behaviour you describe above. UTi in no way condones bad behaviour from our drivers in the course of their work. We have a strict no tolerance policy and each report of misconduct is dealt with. The above incident has been reported to our inland branch manager, who will ensure the appropriate action is taken.

Kind Regards,
UTi Sun Couriers