DV
Darryn V

1 reviews | Active since Apr 2018

21 Oct 2023, 14:43

Terrible Constomer Service

just now NEW What bad/terrible/horrible service from DSV. One week ago they suppose to deliver a router, but they never pitch nor did they call.

When you try phone them they never answer.

Today which is one week later they rock up and there ****ty biometric system fails to work. Now they say they will have to return the product back to mtn. Why don't they have a back up system to issue the damn product? What INCOMPETENCE

0
Replies (1)
DSV Road
DSV Road's reply23 Oct 2023, 09:33
Official
 Good day   We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation.  They will be contacting you shortly to resolve your delivery query or attend to your query requirements.  Kind Regards, DSV Management