KM
Katleho M

1 reviews | Active since Nov 2013

26 Mar 2020, 14:23

TERRIBLE CARD DELIVERY FROM DSV ...THEIR DRIVERS ARE *****!!

I am EXTREMELY UPSET I called your offices 25/03/2020 to confirm delivery date. The lady advised that my FNB credit card would be delivered 26/03/2020 between 1-3pm.

I just called now to follow up on what's happening the driver told me that the driver tried to call me but I didn't answer my phones. I don't a single missed call from anyone today in fact I have been received calls from my folks today except your driver. On 26/03/2020 I spoke to Claudine who has promised me that the card will be delivered today in the next 30 minutes. They are based in Roodepoort I am not expecting this card to take long to be received. Worst part is I have given them 3 numbers to contact me, I have even informed our security guy that I am expecting a delivery. Takealot has delivered expect this card.

0
Replies (1)
DSV Road
DSV Road's reply26 Mar 2020, 16:05
Official
Good day Katleho,

Please accept our apologies, we have escalated this to the relevant team and they will contact you to resolve as soon as possible.

Kind Regards,
DSV Management