AF
Adelle F
1 reviews | Active since May 2020
13 Aug 2021, 16:19
Taking much to long to deliver
I am using them daily for a long time, but their service is getting terrible. I will have to change couriers. I couriered a bag on 5 Aug from Alberton to Germiston. Maybe 25 kilos from me. It takes DSV 6 working days plus a weekend to drlver a parcel. I am losing clients. This is not exceptable.
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DSV Road's replyOfficial
13 Aug 2021, 16:29Good day Adelle F,
We apologize for the level of service you have experienced. Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management
We apologize for the level of service you have experienced. Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management
DSV Road's reply13 Aug 2021, 16:29
Official
Good day Adelle F,
We apologize for the level of service you have experienced. Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management
We apologize for the level of service you have experienced. Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management