LM
Lerato M

1 reviews | Active since Mar 2014

12 Jan 2017, 11:32

****** package SUBBD***9

<p>I have waited for two months for DSV to payout a claim on an item they have declared "lost ". which I prefer to think otherwise . I have spoken to every single manager in the claims department attempting to get this query resolved. (Pule Mogalane, Moggie Ramsamy.Apart from them not paying me back what they have taken from me,the most disappointing part is the arrogance and total disregard for customers and their queries. Very disappointing for a company who's function is to service customers . </p>

0
Replies (1)
DSV Road
DSV Road's reply27 Jan 2017, 10:02
Official

Good day

We apologise sincerely for any inconvenience caused for the above.

As discussed, your claim has been processed.

Kind Regards,

DSV Distribution