1 reviews | Active since Feb 2013
Still waiting for my FNB Card Delivery
Good day,
I received a sms from FNB the 8 Sept 17 that you will deliver my card.
You guys have called me twice to ask for my address and promise me to deliver my card. 3 weeks now and I'm still waiting for the first calls delivery. Tried to call a few times but waiting for 30min-1hr with no answer.
My card is expiring at the end of this month, so can you please assist to ensure I receive my card before my card expires.
Thank you.
Good day Leon,
We sincerely apologize for level of service that you have received and for the inconvenience caused.
We have send your complaint to the relevant team for investigation, you will be receiving a call shortly.
Kind Regards,
DSV Management
Good day Leon,
We sincerely apologize for level of service that you have received and for the inconvenience caused.
We have send your complaint to the relevant team for investigation, you will be receiving a call shortly.
Kind Regards,
DSV Management
Good Day,
Thank you for notifying us about your recent experience with DSV Mounties.
As discussed telephonically, the card went out on delivery today as per your request.
We apologise that the experience that you had with us did not meet your expectations.
We value your feedback as this assists us in improving our service delivery to our clients.
Regards
DSV Management
Good Day,
Thank you for notifying us about your recent experience with DSV Mounties.
As discussed telephonically, the card went out on delivery today as per your request.
We apologise that the experience that you had with us did not meet your expectations.
We value your feedback as this assists us in improving our service delivery to our clients.
Regards
DSV Management