Still waiting for my delivery

I honestly am so drained by the incompetency and zero work ethic for their work even their own employees have for their own work.The countless follow up I've made and sacrifices of not going anywhere and making sure my meetings are scheduled internally so that I don't miss the delivery while they don't care is tiring.The delivery was supposed to be last week Thursday already I called and they advised they couldn't get me where I did give them my alternative number when they called to schedule for delivery and Nelisile promised me that someone will call me to reschedule the delivery need to say I'm still waiting even now.Listen I've worked with DSV before with discovery and need to say your service was up to scratch and intentional dropping the ball is so unlike you and so distasteful towards your brand