Still disgusted have been promised solution but nothing!!!

Sorry but can we please stop apologising and employ people that will do the job and do it properly to earn the salary they are getting...... or maybe it doesn't matter because salaries might be paid out of the money you make by taking clients credits and closing their accounts!!

Thus company is a real piece of wor**** They tell me they have tried to contact me and I have not answered the call however I have had no missed calls!! I then tried to call the number on the bottom of the email and got through to telkom enquiries who then gave me some junkie number, three tried later and the same ******* I requested the person call me because I couldn't get hold of her............... Still waiting and the junk they tried to feed me so apparently on my last order I short paid and they took my credit. BULLDUST!!!! I always over pay on my payments hence the credit and I don't care if the credit was R2 which it wasn't it is a credit!!! And finally they can inform me that their company policy is that if you don't use the account for a period of 6 months then they close it!!!!FREAKING HELL I have had this account since 2005 and NEVER have I been informed of this, if I hadn't been wiped out by some idiot on a cellphone and broken my neck and back this account would have been used however I never been advised in any way that the account will be suspended if not used for any length of time. COMMUNICATION WOULD BE NICE BUT IT'S JUST A ****** EXCUSE AND IT'S *******