EB
Emma B
1 reviews | Active since Jan 2018
28 Mar 2023, 12:04
Spiteful Driver
The driver refused to deliver me my MTN package without a bank statement with my address whilst I wanted to give him police clearance with my name, address, contact details and fingerprints. This is the second time he came to deliver my cellphone as the first time his phone could not take my fingerprints and he left with the promise that he'll be back the next day which did not happen.
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Replies (2)0
Replies (2)
DSV Road's replyOfficial
28 Mar 2023, 12:27 Good day Emma Bruyns,
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management
DSV Road's reply28 Mar 2023, 12:27
Official
Good day Emma Bruyns,
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management
EB
Emma B's updateReviewer Update
29 Mar 2023, 08:21It seems to me that DSV is just used to getting bad reviews and couldn't care less about their drivers and their name. Way, way way back, people had pride in their jobs, but it seems to me that has gone lost somewhere along the road. The next thing that worries me, does the drivers sell our products???.. That's why we don't get it???... Just wondering...................
EB
Emma B's update29 Mar 2023, 08:21
Reviewer Update
It seems to me that DSV is just used to getting bad reviews and couldn't care less about their drivers and their name. Way, way way back, people had pride in their jobs, but it seems to me that has gone lost somewhere along the road. The next thing that worries me, does the drivers sell our products???.. That's why we don't get it???... Just wondering...................