1 reviews | Active since Jul 2010
Shockingly bad customer service
Horrible horrible service, would actually cancel all my contracts with mtn so i don't have to deal with dsv again. They called my husband about the delivery and he told them that they need to talk to me as the contract is in my name, they put the phone down while he was trying to give them my number. I called after searching the internet for a customer service number. I called customer service for them to tell me I have the wrong number, I must call the mounties, after calling the mounties they told me I am through to the wrong department I must hold for distribution. After holding for 35 minutes I got cut off. When I called back I was told to once again hold for distribution, when I told the lady that i am not made of money she told me that i must not use that language with her. I have left my contact details to be contacted back, lets see how long this takes.
Please firstly allow us to apologise for the service you have received from DSV regarding your contract with MTN. We have made contact with the managerial team right away to get this resolved.
Kind regards,
DSV Management
Please firstly allow us to apologise for the service you have received from DSV regarding your contract with MTN. We have made contact with the managerial team right away to get this resolved.
Kind regards,
DSV Management
