AvdW
Ariana van der Westhuizen
1 reviews | Active since Dec 2014
26 Apr 2023, 12:28
Shocking Service - no client after service
Since 15 February my dispute is still not settled. Not any one of 7 people includedin emails did any effort to respond. That is appalling. It took you two weeks to return my parcel to me. After having to pay for an overnight service to get the parcel to its prefered destination, the least you can do is give my money back for a service you did not render. But all of you are quiet. Closed your doors have you?
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DSV Road's replyOfficial
26 Apr 2023, 14:43Good day Ariana, We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
DSV Road's reply26 Apr 2023, 14:43
Official
Good day Ariana, We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management