Shocking service

Driver arrives in an unmarked car,no uniform,can barely speak English,I give him the necessary documents,he then proceeds to attempt to scan my fingerprints on what can only be called a cellphone,after two failed attempts he gives me my paperwork back and leaves without an explanation.....DSV couriers are obviously sub contracting to Uber and bolt drivers....what a joke,if I'd known it would be so difficult to get a ****** router I would've just gone into the store and dealt with halfwitts for an hour,don't bother responding I have no desire in hearing sorry excuses.