AR
Angelique R

1 reviews | Active since Jul 2011

08 Oct 2015, 15:37

SHOCKING SERVICE

If you want to deal with the worst courier company out there, try UTI PPS.<br> <br> It will take you 4 days of logging the same collection on there website that is down half the time, then another 30min every day on the phone just to collect 1 parcel!<br> I run a company and this logistics company has been by far the absolute worst. Everything is a nightmare to deal with. Service is shocking.<br> If you don't mind waiting 4 days for them to collect, lots of empty promises, absolutely no regard for what time your company closes and sitting on the phone every day go ahead. It makes logistics a nightmare!<br> <br> I want a refund!

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Replies (1)
DSV Road
DSV Road's reply14 Oct 2015, 10:44
Official
Hello amroodt,

Please accept our apologies for the level of service that you have received. This is not the level of service we strive to provide our clients.

We have followed up on your complaint and Clive from PPS is in the process of resolving your query and will arrange your refund.

We apologise once again for any inconvenience caused.

Kind Regards,
UTi Distribution