SHOCKING SERVICE

If I could give them a -5 I would! Shocking service from them and FNB. I was told my Credit card would be delivered to me within 5 - 7 working days ( My credit card was cancelled due to ***** on 12th July). I should have received my card Monday(22nd July) at the latest. I am already on day 9. I phoned the DSV Division and after being on the line for 15mins, someone finally picked up and I was told that my card will only be delivered on 30 June (which would mean 14 WORKING days without my card). Apparently a driver was sent out yesterday with my card to our business address BUT I was in office the whole day and he did not phone me - so this is obviously a **** story to blame me for their lack of service! I was promised my card will be delivered tomorrow -25th July. For their sake, I hope so! I WILL NEVER MAKE USE OF THEM. I Would be ashamed if this was my business!