LN
Leah N
1 reviews | Active since Oct 2013
05 Aug 2022, 16:39
Shocking DSV non delivery twice in on week
Ok so second bad review in one week. On Monday DSV messed up my delivery. Apologising on Tuesday, rescheduling for Friday guess what no delivery once again. No phone call only a message at 2 stating DSV is on its way. It is 16:36 I am still waiting. Phoned the call centre "sorry the drivers phone is rinning no answer he canceled the delivery" . I have been waiting at home the entire day phone next to me. How can this happen twice in one week. Who is going to be held responsible if the package is lost, when will a successful delivery be made.
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DSV Road's replyOfficial
08 Aug 2022, 08:44Good day Leah N,
Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management
Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management
DSV Road's reply08 Aug 2022, 08:44
Official
Good day Leah N,
Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management
Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management