TQ
Talent Q

1 reviews | Active since Dec 2019

06 Dec 2019, 23:55

Shaun Nadioo DSV - You Let Me Down

This guy called Shaun Naidoo was supposed to deliver my Discovery Bank card 2 weeks ago. The lady who I spoke to at the call center told me that my card would be delivered to me between 12pm to 3pm. Shaun called me a 2:28pm to postpone my delivery with an hour. I had meetings to go to. I told him that will come to gateway where he was. I GOT THERE BUT HE WASN'T THERE TOLD ME THAT HE IS AT GATEWAY HOSPITAL. I GOT TIRED OF FOLLOWING HIM AROUND. HE GAVE ME ATTITUDE AND DROP HIS PHONE WHEN I ASKED HIM FOR HIS NAME AND SURNAME. THIS GUY WORKS AROUND UMHLANGA. MY CARD WAS SUPPOSED TO BE DELIVERED ON THE 25TH OF November till today I don't have it with me. SHAUN NAIDOO KEEP THE CARD IT YOURS!

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Replies (1)
DSV Road
DSV Road's reply11 Dec 2019, 14:44
Official
Good day Talent,

We apologise for the experience you've had with DSV and the inconvenience caused. We have escalated this matter to the relevant department, they will be in contact with you as soon as possible.

Kind Regards,
DSV Management