SK
Siphokazi K
1 reviews | Active since Mar 2022
10 Nov 2022, 12:25
Service sucks
Worst service ever. I was told my parcel will be delivered between 9-10 am, that didn’t happen when I called the call center I was advised that they don’t have the drivers number and therefore can not assist me, it’s 2 hours later and I haven’t heard anything from them and I have errands very *********** service.
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DSV Road's replyOfficial
10 Nov 2022, 12:34Good day Sisipho Khoza, We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
DSV Road's reply10 Nov 2022, 12:34
Official
Good day Sisipho Khoza, We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management