1 reviews | Active since Aug 2017
Service delivery sucks
Mtn called me saying i can upgrade at the beginning of August so i agree ....till today im still waiting on the cellphone.... contacted them a few times and they put me through to the delivery company which is dsv.... they say they will log the call to let the cape town office contact me and yet im still waiting on them to call.... does it take that long to deliver a cellphone .... seriously..... very upset
Good Day
Thank you for notifying us about your recent experience with DSV Mounties.
As discussed telephonically, an operational issue on our client’s side caused the delay in the delivery of your parcel.
We apologise that the experience that you had with us did not meet your expectations nor our delivery standards.
We value your feedback as this assists us in improving our service delivery to our clients
Regards,
DSV Management
Good Day
Thank you for notifying us about your recent experience with DSV Mounties.
As discussed telephonically, an operational issue on our client’s side caused the delay in the delivery of your parcel.
We apologise that the experience that you had with us did not meet your expectations nor our delivery standards.
We value your feedback as this assists us in improving our service delivery to our clients
Regards,
DSV Management