TR
Thamzen R

1 reviews | Active since Oct 2025

15 Jan 2026, 14:17

**** service

DSV ROAD they work like unprofessional company. I have card to be delivered which is a new card they know very well that a new account must be delivered on the bank branch, whistle they call me for what? Because they were supposed to deliver my card on the Branch now they telling me I have to wait 2 to 3 days for them to deliver it to Olievenhoutbosch Plaza Standard Bank. They lack customer service and professionalism. Because they were supposed to deliver my card on Wednesday on the Branch instead to keep the card or roam with it... They even lack communication as they don't even contact me nor bank to ask. Such a useless service they offer.

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Replies (1)
DSV Road
DSV Road's reply15 Jan 2026, 15:56
Official
 Good day We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation.  They will be contacting you shortly to resolve your delivery query or attend to your query requirements.  Kind Regards, DSV Management