Sender got the city mixed up before it got to East London, the sender contacted customer care and they made the request to change it to port elizabeth, I also sended emails both people from customer care said they will follow up on that date but nothing n

Sender got the city mixed up before it got to East London, the sender contacted customer care and they made the request to change it to port elizabeth, I also sended emails both people from customer care said they will follow up on that date but nothing never rep**** and I had to wait longer. Will never recommend or use DSV again as the customer care never did anything as the courier called me because the address didn't seem right in East London for him before he wanted to go out for the delivery.