1 reviews | Active since May 2017

12 Oct 2017, 10:52

SECOND TIME THAT I HAVE RECEIVED SUCH BAD SERVICE FROM DSV

Last week I booked a collection which was NEVER collected, DSV was not even by the house they should have collected from. I then asked a family member to bring my parcel to me.

Now I booked a collection for EXPRESS yesterday as I need it ASAP and they haven't collected, they say they have a system failure so the collection never went through. It's always a new excuse and this is unacceptable

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Replies (2)
DSV Road
DSV Road's reply12 Oct 2017, 14:27
Official

Good day Krystel

Thank you very much for bringing this to our attention and we apologise for the inconvenience.

I will be forwarding this message to the relevant executive team to address as soon as possible.

Kind regards,

DSV Management

DSV Road
DSV Road's reply12 Oct 2017, 14:27
Official

Good day Krystel

Thank you very much for bringing this to our attention and we apologise for the inconvenience.

I will be forwarding this message to the relevant executive team to address as soon as possible.

Kind regards,

DSV Management