LT
Lezard T

1 reviews | Active since Dec 2016

12 Sept 2023, 15:38

Rude, unprofessional and ***********

DSV is supposed to deliver a MTN sim card to me.

They contacted me to arrange delivery. The lady I spoke to was rude, unprofessional and she clearly hates her job. She put the phone down while I was busy speaking.

They phoned me a second time because they had trouble finding my address on some map. Not sure which map because I can easily find my address on Google maps and all other courier companies can find it. Again the people that phone me were rude, unprofessional and in this case *********** as well and again put the phone down while I was busy speaking.

I still don't know if my package will be delivered.

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Replies (1)
DSV Road
DSV Road's reply12 Sept 2023, 16:12
Official
 Good day   We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation.  They will be contacting you shortly to resolve your delivery query or attend to your query requirements.  Kind Regards, DSV Management