cM
charlotte M
1 reviews | Active since Feb 2011
17 Sept 2024, 08:10
Rude agent
I received a call from a rude lady to deliver my debit card on 09/11 that time I was busy on the line with a client , I politely informed the lady to give me few seconds to transfer a client to the right department . The lady was so rude she said no mam I cant hold for you am also working then she dropped the call . I mean how can they hire such an *********** and rude person to deal with clients , still today I don't have my debit card how can I run my day to day errands without the card. DSV need to get your act together
Helpful (0)
Replies (2)0
Replies (2)
DSV Road's replyOfficial
17 Sept 2024, 09:26 Good day We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
DSV Road's reply17 Sept 2024, 09:26
Official
Good day We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
cM
charlotte M's updateReviewer Update
19 Sept 2024, 12:25Good day
I received a call from Ntombi DSV she assured me that my card will be delivered , am happy to say my card was delivered . Thank you Ntombi for the service you gave me keep up the good work ! I must say say your the best agent I have spoken to at DSV much appreciated .
I received a call from Ntombi DSV she assured me that my card will be delivered , am happy to say my card was delivered . Thank you Ntombi for the service you gave me keep up the good work ! I must say say your the best agent I have spoken to at DSV much appreciated .
cM
charlotte M's update19 Sept 2024, 12:25
Reviewer Update
Good day
I received a call from Ntombi DSV she assured me that my card will be delivered , am happy to say my card was delivered . Thank you Ntombi for the service you gave me keep up the good work ! I must say say your the best agent I have spoken to at DSV much appreciated .
I received a call from Ntombi DSV she assured me that my card will be delivered , am happy to say my card was delivered . Thank you Ntombi for the service you gave me keep up the good work ! I must say say your the best agent I have spoken to at DSV much appreciated .