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karen P
1 reviews | Active since Jun 2009
12 Mar 2026, 16:36
RIDICULOUS SERVICE
Reference - MTN DELIVERY ***
PLEASE CAN SOMEONE CONTACT ME UTGENTLY AS MY DELIVERY WAS TAKEN BACK BECAUSE YOUR SYSTEM COULD NOT READ MY FINGERPRINT????? I AM FURIOUS
MTN says they have notified DSV 3 days ago to reschedule my delivery and I have phoned DSV 3 days in a row now and everyday I get promised that it will be sorted Nobody is calling me back or trying to assist
Today I spoke to Portia who promised to sort it out and call me back in a few minutes Well it's 16h30 now and nothing
This is ridiculous Has someone ****** my phone ??????? Where is my phone??? Contact me urgently for delivery or tell me where i can come and get it
KAREN PRETORIUS
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DSV Road's replyOfficial
13 Mar 2026, 12:49We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
DSV Road's reply13 Mar 2026, 12:49
Official
We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management