AJ
Aimee J

1 reviews | Active since Nov 2020

26 Jan 2021, 08:53

Review on initial complaint

After struggling to get the dsv consultant in jhb to actually contact me for delivery, my Mtn package was finally rerouted to western cape branch where it needed to be from the get go. The service from the Dsv branch here in WC was much better and offered a much better service so I am reviewing again to give credit to this branch. It's just a pity I couldn't write a better review due to the service initially received from jhb branch.

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Replies (1)
DSV Road
DSV Road's reply26 Jan 2021, 17:12
Official
Good afternoon Aimee

Once again we would like to apologize for the level of service you have experienced from the team in Johannesburg. 

We are glad that the matter has been resolved and have passed on your compliment to our team in the Western Cape.

Kind Regards,
DSV Management