BJ
Blondie J
1 reviews | Active since Dec 2013
13 Dec 2023, 08:01
Rerouting taking forever.
My package from MTN was being rerouted since 7th December from CPT to PE. I'm still waiting for my package to arrive. It is Wednesday the 13th today. I can't even track it because apparently you guys don't give a client the waybill number for the safety of the driver. This is so frustrating because now I have to call in daily to findout what's going on.
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DSV Road's replyOfficial
13 Dec 2023, 08:28Good day We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
Best regards,
DSV Road's reply13 Dec 2023, 08:28
Official
Good day We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
Best regards,