RM
Rofhiwa M
1 reviews | Active since Aug 2021
06 Apr 2023, 09:45
Refund
I am disappointed in DSV corier services. I sent a parcel in January , weeks later i was told that my parcel got lost during the hijacking. DSV promised to refund me ,i sent them refund forms as per our agreement . I 'm awaiting for my refund. I am so disappointed 😞.
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DSV Road's replyOfficial
06 Apr 2023, 10:22Good day Rofhiwa Mungoni,
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management
DSV Road's reply06 Apr 2023, 10:22
Official
Good day Rofhiwa Mungoni,
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management