KK
Kamogelo K
1 reviews | Active since Nov 2023
13 Nov 2023, 16:09
Received an sms for five continuous days notifying me that I will receive my package before 5pm on each day
Received an sms for five continuous days notifying me that I will receive my package before 5pm on each day. The package was only received on the 5th day after three days of constant enquiries.
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DSV Road's replyOfficial
13 Nov 2023, 16:12Good day
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management
DSV Road's reply13 Nov 2023, 16:12
Official
Good day
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management